Why TP-link Deco Internet Connection is Down? Resolve It?

With the Mesh system like TP-Link Deco, your house can be free of WiFi dead zones. There are lights on the device like Deco Yellow light , red light, blue light which shows the status, there are ports to connect other internet and network devices.

But, here, you will not read about the setup, instead you will get to know about reasons why Deco internet connection is not working and solutions to it.

Reasons Deco Internet Not Working

Here in this section, you will get to know why your TP-Link Deco internet connection is not working.

  • Deco device is not even connected to the power or the electric wall socket is damaged.
  • Deco device is not linked with the home router network with cable.
  • The device spot in the house is not optimal or surrounded by electronic devices.
  • Ethernet cable is damaged and is not working fine connected to the modem and deco.
  • Internet coverage is weak in your area of the network where you are living.
  • Outdated firmware version of the Deco device can also trouble you with same issue.

These were the possible causing factors why your Deco is not getting any internet signals. You don’t have to worry; we will also provide troubleshooting tips and solutions to fix the issue.

Solutions to Fix Internet Not Working

Supply Power on Optimal Spot

Electronic devices can trouble you a lot if your place the routers or extenders or boosters near to the electronic devices. You have to check that there is no interruption in the WiFi signals of the networking devices. If Deco device is facing blockage in the signals, then find other location in your house, which should be optimal.

Make Sure Deco Connected to Network

First, check that the Deco is linked to the home modem network and receiving internet. If you find that the Deco is not getting any signals, then you have to make sure the physical connection is good.

If you are using the Ethernet cable to connect, then make sure the cable is not damaged. It is then replace. Also check the cable is inserted to the modem LAN port.

Perform Reboot to Dispel Issue

Restarting the deco mesh system can dispel the issue for the user. There are two methods that you can use to reboot the device;

  • Navigate power button on the deco, hit it twice. First time, by pressing the button will turn it off and second time, it will reboot.
  • The other one method to reboot the Deco mesh system is plug out extender from the wall socket and plugs it in again.

Deco Reset at End

If still the Deco device not working, then you should reset the extender with the help of the given steps;

  • Find the RESET pinhole button on the Deco.
  • Press it for 5-10 seconds with the help of sharp object.

The reset process will start and after that you should do the setup again by accessing the TP Link Deco login interface window.
After solving the problem, you should update the firmware from the Deco app using simple instructions.

Update Deco After Reset

  • Choose the Deco app in your phone connected to Deco device.
  • With the help of the Email address and password sign in to the app interface.
  • You will find the Menu option or icon on the top-left corner.
  • You will reach into menu tab where choose Update tab.
  • From here check for the new Updates, if the nodes latest firmware update is available then Update.

The End Section

Here, in this article, we have discussed about why Deco mesh devices are not receiving any internet signals. We have also provided solutions and tips to fix the problem mentioned above. Read More :

jonewick
Author: jonewick